Reference

Privacy Policy for Your Account

Your account data, wallet checks for DANA, OVO, GoPay and QRIS, and device logs for games such as Aviator are covered here; access depends on local law and…

DANA wallet contextOVO login checksGoPay transaction recordsQRIS payment logs
usulbet Privacy Policy for Your Account
CONTACT PATHS

Reach Us About Privacy Requests

A privacy request should reach a person who can check your account record, not a general inbox with no context.

Live chat 10:00-02:00 WIB Open live chat from the account menu and choose Privacy Policy. We confirm your registered phone number, then create a privacy ticket for access, correction, deletion, or cookie questions linked to your account.
WhatsApp support Send your privacy request from the same number used for login. We use WhatsApp to confirm identity, explain what data is involved, and move sensitive changes into the account ticket record.
Email [email protected] Email works for longer requests, such as export or deletion. Include your account name, registered phone number, and the wallet rail involved, such as DANA, OVO, GoPay, or QRIS.
PRIVACY CONTROLS

What We Do With Your Data

We handle privacy as part of the account flow, not as a separate afterthought. Each action has a reason: sign-in checks protect access, wallet records match deposits and withdrawals, cookies keep sessions…

Account details

When you join, we collect the name, phone number, email, and password details needed for login and account recovery. You can request corrections through chat or email after we verify the account link.

Wallet records

Deposits through DANA, OVO, GoPay, and QRIS create payment references, time stamps, and account balance entries. We use those records to match wallet activity, handle disputes, and check withdrawal requests.

Device sessions

We record device type, browser, IP address, and login time so you can see unusual activity. Check Account, then Security, then Sessions to sign out from a device you do not recognise.

Cookies and preferences

Cookies keep your session active, remember language choices, and help us detect repeated login failures. You can clear cookies in your browser settings, then sign in again to rebuild essential session data.

Game activity logs

Rounds in Aviator, Fishing God, Super Bingo, and table games create session markers tied to account history. These logs help resolve disputes, confirm balance changes, and detect account access issues.

Retention and deletion

We keep account and wallet data only as long as needed for operations, safety checks, legal requests, and disputes. When retention no longer applies, we delete or anonymise records from active systems.

Privacy Questions Before You Join

Before you start an account, you may want to know exactly what we collect, why it is needed, and how to ask for changes later. These answers focus on privacy actions you can take yourself, plus the contact paths we use when a request needs identity checks or wallet-record confirmation.

We collect your name, phone number, email, password details, device data, and login records. If you deposit through DANA, OVO, GoPay, or QRIS, we also store transaction references tied to your account.

Payment references help us match deposits, verify withdrawals, answer wallet disputes, and check account safety. We do not use wallet data for unrelated messages unless you have allowed account communications from us.

Contact live chat or email [email protected] from your registered details. After identity checks, we prepare the account data we can share, including profile fields, session records, and relevant wallet references.

Yes. Send the request through live chat, WhatsApp, or email using the account details we already hold. We may ask for an extra verification step before changing login or recovery contact data.

Cookies keep you signed in, remember basic preferences, and help flag repeated failed logins. On Android or iOS, you can clear browser cookies, then sign in again to create a new session.

We can delete or anonymise data when it is no longer needed for account operation, safety checks, disputes, or legal requests. Some wallet records may stay longer when payment matching or transaction records require it.

Only support and account staff assigned to your ticket can access the request details. We keep ticket history so we can track actions taken, confirm identity checks, and respond consistently if you follow up.